08-03-2005, 10:13 PM
[color=black]Customer: Hi, this is Celine. I can\'t get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, nothing happens, it must be really stuck.
Helpdesk: That doesn\'t sound good; I\'ll make a note
Customer: No ... wait a minute... I hadn\'t inserted it yet...it\'s still on my desk... sorry .
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Helpdesk: Click on the \'my computer\' icon on to the left of the screen.
Customer: Is that your left or my left?
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Good day. How may I help you?
Male customer: Hello... I can\'t print.
Helpdesk: Would you click on start for me and.....
Customer: Listen pal; don\'t start getting technical on me! I\'m not Bill Gates damn it !
>>>----------------------------------------------------------------------------------------------------------------------------
Hi, good afternoon, this is Martha, I can\'t print.
Every time I try it says \'Can\'t find printer\'.
I\'ve even lifted the printer and placed it in front of the
monitor, but the computer still says it can\'t find it...
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Customer: I have problems printing in red ...
Helpdesk: Do you have a colour printer?
Customer: Aaaah....................thank you.
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: What\'s on your monitor now ma\'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
>>>>--------------------------------------------------------------------------------------------------------------------------
Helpdesk: And now hit F8.
Customer: It\'s not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing\'s happening.
>>>----------------------------------------------------------------------------------------------------------------------------
Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it\'s plugged into the computer?
Customer: No. I can\'t get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there\'s another one here. Ah ... that one does work!
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Your password is the small letter a as in apple, a Capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
>>>----------------------------------------------------------------------------------------------------------------------------
A customer couldn\'t get on the Internet: -
Helpdesk: Are you sure you used the right password?
Customer: Yes I\'m sure. I watched my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: What anti-virus program do you use?
Customer: Netscape.
Helpdesk: That\'s not an anti-virus program.
Customer: Oh, sorry ... Internet Explorer.
>>>----------------------------------------------------------------------------------------------------------------------------
Customer: I have a huge problem.
A friend has placed screensaver on my computer, but every time I move the mouse, it disappears !
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Microsoft Tech Support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you.
Can You please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don\'t understand your problem?
Old woman: I was working in Word and clicked the help button more than 4 hours ago.
Can you tell me when you will finally be helping me?
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: How may I help you?
Customer: I\'m writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter \" a \", but how do I get the circle around it?
[/color]Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, nothing happens, it must be really stuck.
Helpdesk: That doesn\'t sound good; I\'ll make a note
Customer: No ... wait a minute... I hadn\'t inserted it yet...it\'s still on my desk... sorry .
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Click on the \'my computer\' icon on to the left of the screen.
Customer: Is that your left or my left?
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Good day. How may I help you?
Male customer: Hello... I can\'t print.
Helpdesk: Would you click on start for me and.....
Customer: Listen pal; don\'t start getting technical on me! I\'m not Bill Gates damn it !
>>>----------------------------------------------------------------------------------------------------------------------------
Hi, good afternoon, this is Martha, I can\'t print.
Every time I try it says \'Can\'t find printer\'.
I\'ve even lifted the printer and placed it in front of the
monitor, but the computer still says it can\'t find it...
>>>----------------------------------------------------------------------------------------------------------------------------
Customer: I have problems printing in red ...
Helpdesk: Do you have a colour printer?
Customer: Aaaah....................thank you.
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: What\'s on your monitor now ma\'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
>>>>--------------------------------------------------------------------------------------------------------------------------
Helpdesk: And now hit F8.
Customer: It\'s not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing\'s happening.
>>>----------------------------------------------------------------------------------------------------------------------------
Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it\'s plugged into the computer?
Customer: No. I can\'t get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
Customer: Yes, there\'s another one here. Ah ... that one does work!
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Your password is the small letter a as in apple, a Capital letter V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
>>>----------------------------------------------------------------------------------------------------------------------------
A customer couldn\'t get on the Internet: -
Helpdesk: Are you sure you used the right password?
Customer: Yes I\'m sure. I watched my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: What anti-virus program do you use?
Customer: Netscape.
Helpdesk: That\'s not an anti-virus program.
Customer: Oh, sorry ... Internet Explorer.
>>>----------------------------------------------------------------------------------------------------------------------------
Customer: I have a huge problem.
A friend has placed screensaver on my computer, but every time I move the mouse, it disappears !
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: Microsoft Tech Support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you.
Can You please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don\'t understand your problem?
Old woman: I was working in Word and clicked the help button more than 4 hours ago.
Can you tell me when you will finally be helping me?
>>>----------------------------------------------------------------------------------------------------------------------------
Helpdesk: How may I help you?
Customer: I\'m writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter \" a \", but how do I get the circle around it?
>>>----------------------------------------------------------------------------------------------------------------------------
